HingZ – Privacy Policy

This Privacy Policy explains how HingZ (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use the HingZ application (“App” or “Service”).

1. Information We Collect

A. Information You Provide

  • Name, age, gender, photos, bio, interests
  • Email address and phone number (if provided)
  • Login details or social login data
  • Messages, images, and media shared in chats
  • User preferences and settings

B. Automatically Collected Information

  • Device model, operating system, unique identifiers
  • App usage data and feature interactions
  • IP address, crash logs, diagnostics
  • Location data (only with your permission)

2. How We Use Your Information

We may use your information to:

  • Provide and improve HingZ services
  • Match and connect you with other users
  • Enable chat and communication features
  • Ensure user safety and prevent fraud or abuse
  • Analyze app performance and usage
  • Process payments, if applicable
  • Provide customer support
  • Comply with applicable legal requirements

3. Data Sharing & Third Parties

We do not sell your personal data.

We may share your information with trusted third-party service providers when necessary to operate and improve HingZ, including:

  • Google Analytics and Firebase
  • Payment processors, if applicable
  • Cloud hosting and data storage providers
  • Security and content moderation services
  • Other service providers necessary to provide App functionality

These third parties may process information only as necessary to provide their services and in accordance with applicable laws.

4. User Safety & Moderation

HingZ is designed to help users connect, chat, and meet new people.

To maintain a safe community, we may use automated systems and/or human review to detect spam, fraud, harassment, abusive behavior, inappropriate content, or other violations of our policies.

We may suspend, restrict, or terminate accounts that violate our Terms of Service or applicable laws.

5. Data Security

We use reasonable technical and organizational measures, including encryption, secure servers, and restricted access, to protect your personal information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and protect the safety and security of HingZ and its users.

If you delete your account, we will delete or anonymize your personal information where reasonably possible, except where retention is required or permitted by law.

7. Children’s Privacy

HingZ is intended only for users who are 18 years of age or older.

We do not knowingly collect personal information from anyone under the age of 18.

If we learn that a person under 18 has created an account or provided personal information, we may take steps to delete that information and terminate the account.

8. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your account and personal data
  • Withdraw consent where processing is based on consent
  • Request information about how your data is processed
  • Object to or restrict certain processing activities

To exercise these rights, contact us using the email address provided below.

9. Cookies & Tracking

HingZ and our service providers may use cookies, SDKs, analytics tools, advertising technologies, and similar tracking technologies to:

  • Improve app functionality
  • Understand how users interact with the App
  • Analyze performance
  • Detect fraud and abuse
  • Provide relevant services and advertising, where applicable

You may be able to control certain tracking or advertising preferences through your device or App settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

When we make significant changes, we may notify you through the App, our website, or other appropriate means.

The updated Privacy Policy will become effective when posted unless otherwise stated.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Email: postkiyaapp@gmail.com